SHIPPING AND DELIVERY
Currently we ship to UAE, Saudi Arabia, Oman and Bahrain
HOW DO YOU SHIP PACKAGES?
Packages shipped from our UAE warehouse are shipped through our partner courier company Fetchr.us
DO YOU SHIP WORLDWIDE?
No. We do not provide free worldwide shipping. However if you have inquiry, kindly contact us by email to firstname.lastname@example.org
WHAT ABOUT CUSTOMS?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
HOW LONG DOES SHIPPING TAKE?
Shipping time varies by location. These are our estimates: LOCATION ***ESTIMATED SHIPPING TIME
UAE 1-3 business days /
Saudi Arabia 5-7 business days /
Oman 5-7 business days /
Bahrain 5-7 business days /
*This doesn't include our 1-2 days processing time.
*All Paypal pending need 10 days for verify and process.
*We processes orders daily except Fridays.
Orders will be processed within 2 business days of ordering and shipped out the next day after the processing day.
DO YOU PROVIDE TRACKING INFORMATION?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven't received tracking info within 5 days, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical & custom reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY ORDER CANCELLATION
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you'd like a refund you can request one no matter the reason. If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you've received you may request a refund but you must return the item at your expense and the item must be unused. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address) Your order did not arrive due to exceptional circumstances outside the control of LADessentials (i.e. not cleared by customs, delayed by a natural disaster). Other exceptional circumstances outside the control of LADessentials.com *You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired.
You can do it by sending a message on Contact Us
page If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Questions about the Terms of Service should be sent to us at email@example.com